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Terms & Conditions

Effective Date: July 4, 2026

SMS Messaging Terms & Compliance

1. Program Description

White Light Health Services ("COMPANY," "we," "us," or "our") is a pediatric in-home care agency and approved Georgia Pediatric Program (GAPP) provider based in Stone Mountain, Georgia. We provide in-home private care and family caregiver support for children under 21 with developmental or physical disabilities.

This messaging program sends SMS/text messages to individuals who have opted in to receive communications from White Light Health Services through our website at whitelighthealthservices.com, via our consultation and contact forms, or through other consent collection methods. Messages may include:

Opt-in is collected explicitly via web forms with a dedicated checkbox for SMS consent, keyword texting, verbal consent during a call, or written consent on a physical or digital form. We maintain timestamped records of all opt-in actions, including the method, date, time, and specific program(s) consented to.

Opting in to receive text messages is NOT a condition of purchasing or receiving any goods or services.

2. Consent & Opt-In

By opting in to our SMS program, you expressly consent to receive recurring text messages from White Light Health Services at the phone number you provided. You confirm that:

We comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA guidelines, and all applicable federal, state, and local laws governing electronic communications.

3. Cancellation / Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will send a final confirmation message acknowledging your opt-out. Following this confirmation, you will no longer receive SMS messages from us unless you re-opt in.

All opt-out requests are processed immediately and no later than within 24 hours. You may also opt out by:

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

4. Help & Support

If you experience issues with the messaging program, you can:

5. Message Frequency

Message frequency varies based on your interactions with our business and the services you have requested. Typical frequency is 1–10 messages per month, depending on appointment activity, application status, and account communications. We do not send unsolicited promotional or marketing content without your specific, prior consent.

6. Message & Data Rates

Standard message and data rates may apply for messages sent to you from us and to us from you, depending on your mobile carrier and plan. For questions about your text plan or data plan, contact your wireless provider.

7. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Service availability may vary by carrier and coverage area.

8. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including but not limited to: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and most regional and prepaid carriers.

9. Age Restriction

You must be 18 years or older to participate in our SMS program.

10. SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of service delivery (such as SMS aggregators and platform providers solely for the purpose of delivering messages you have consented to receive) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict technical and organizational data protection measures to safeguard your SMS opt-in information, phone numbers, and consent records, including encryption, access controls, and regular security reviews.

11. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

General Terms of Service

12. Acceptance of Terms

This website (the "Site") is owned and operated by White Light Health Services ("COMPANY," "we," or "us"), a pediatric in-home care agency serving families in Georgia. By accessing or using the Site in any manner, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to services available through the Site.

We reserve the right to change these Terms or impose new conditions on use of the Site from time to time, in which case we will post the revised Terms on this website with an updated effective date. By continuing to use the Site after we post any such changes, you accept the Terms as modified.

13. Description of Services

White Light Health Services provides the following services to families in Georgia:

14. Eligibility & No Guarantee of Approval

Eligibility for GAPP and other covered services is determined by Georgia Medicaid and applicable program requirements, not by White Light Health Services. While we assist families through the application and qualification process, we do not guarantee approval, coverage, timelines, or any specific outcome. Any timeframes referenced (such as "as little as 30 days") are estimates only and depend on documentation, medical necessity, and program review.

15. No Medical Advice

Content on this Site is provided for general informational purposes only and does not constitute medical, legal, or professional advice. It is not a substitute for consultation with a qualified physician or licensed professional. Always seek the advice of your physician or other qualified health provider regarding any medical condition.

16. Intellectual Property Rights

This Site and all materials available on it are the property of White Light Health Services and/or our licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, sell, create derivative works from, or distribute any material from the Site. You may download and/or print one copy of individual pages for your personal, non-commercial use, provided you keep intact all copyright and proprietary notices.

17. Third-Party Links

We may provide links to third-party websites (including scheduling and form providers). Linking to such sites does not imply endorsement or sponsorship of them or their content. We are not responsible for the content, privacy practices, or availability of third-party sites.

18. Disclaimers

The information and services offered on or through the Site are provided "as is" and without warranties of any kind. To the fullest extent permissible under applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

19. Limitation of Liability

To the maximum extent permitted by law, White Light Health Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or this Site. Our total liability shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the event giving rise to the claim.

20. Indemnification

You agree to indemnify and hold harmless White Light Health Services, its owners, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your breach of any obligation or representation under these Terms.

21. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms shall be resolved in the state or federal courts located in Georgia.

22. Changes to Terms

We may update these Terms periodically to reflect changes in our practices, services, or legal requirements. The latest version will always be available on our website with the updated effective date.

23. Contact Us

White Light Health Services
1406 Rockbridge Rd, Stone Mountain, GA 30087
Phone: +1 470-706-4587
Email: whitelighthealthservices@gmail.com
Website: whitelighthealthservices.com

© 2026 White Light Health Services. All rights reserved.